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SharePoint Development for Isuzu

Enterprise collaboration across global locations.

Industry

Automotive OEM

Project Type

Enterprise Portal

Technology

Microsoft SharePoint

Deployment

Managed Hosting

Challenge

Overcoming complex scale and inefficiency

Isuzu needed a repository solution to enable the storing and sharing of business, sales and HR data files, links and updates across Isuzu’s multiple US locations, with the head office in Japan, and with Isuzu’s vendors and suppliers. The sought solution had to include workflows as well as the capability to provide each location/department with its collaborative portal that is managed and customized by the location.

Solution

A unified, automated ecosystem

We recommended Microsoft SharePoint and implemented it starting with WSS 2.0, managing and maintaining it since 2001. In addition to hosting the solution in our US-based data center, we provide 24/7, 365-day system monitoring including regular health checks and analysis to proactively identify issues and remediate. We provide full site administration including site provisioning, permission management, and workflow configuration. We support the different Isuzu North American locations with content management – creating lists, libraries, page layouts and site templates. Our development team has performed SharePoint enhancements, custom development, and integration with Isuzu’s other systems throughout the years.

What We Built

Key capabilities introduced to transform the overarching workflow and establish long-term digital resilience.

System Architecture

Global Nodes

Interconnected regional domains with localized access.

Vendor Portals

Secure extranet workspaces for suppliers.

Custom Workflows

Automated routing for HR and Sales approvals.

24/7 Monitoring

Dedicated SLA-backed managed services.

Implementation Flow

A structured, step-by-step methodology ensuring risk-free enablement to operational readiness.

SharePoint Hosting & Monitoring

Hosted in a US-based data center with 24/7, 365-day system monitoring, regular health checks, and proactive issue identification and remediation.

1

Full Site Administration

Complete site provisioning, permission management, workflow configuration, and content management including lists, libraries, page layouts and site templates.

2

SLA-Governed Support

System support and issue resolution governed by tailored Service Level Agreements meeting Isuzu’s enterprise needs, with continuous SLA improvement.

3

Knowledge Transfer & Training

Empowering each location/department with training to maintain and manage their own SharePoint sites independently.

4

24x7 Service Desk

US-based Service Desk supporting end users via email and phone around the clock, governed by tailored Service Desk SLAs.

5

Custom Development & Integration

SharePoint enhancements, custom development, and integration with Isuzu’s other enterprise systems.

6

Business Impact

Measurable results delivered by the deployed solution.

EnhancedCross-Location Collaboration
StreamlinedBusiness Workflows
SecureData Sharing & Access Control
ReducedOperational Complexity